Privacy Policy

    Last updated: January 2025

    At Quick Market, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

    1. Information We Collect

    We collect information that you provide directly to us and information that is automatically collected when you use our services.

    Personal Information:

    • Name, email address, and phone number
    • Delivery address and location preferences
    • Payment information (processed securely through Paystack)
    • Order history and preferences
    • Account credentials (encrypted)

    Automatically Collected Information:

    • Device information and IP address
    • Browser type and operating system
    • Usage data and analytics
    • Cookies and similar tracking technologies
    2. How We Use Your Information

    We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

    • Process and fulfill your orders
    • Communicate with you about orders, deliveries, and service updates
    • Provide customer support and respond to your inquiries
    • Send marketing communications (with your consent)
    • Improve our products, services, and user experience
    • Prevent fraud and enhance security
    • Comply with legal obligations
    • Analyze usage patterns and trends
    3. Information Sharing and Disclosure

    We do not sell your personal information. We may share your information only in the following circumstances:

    Service Providers:

    • Payment processors (Paystack) for secure transaction processing
    • Delivery partners for order fulfillment
    • Cloud storage providers for data hosting
    • Analytics services to improve our platform

    Legal Requirements:

    • To comply with applicable laws and regulations
    • To respond to legal requests and court orders
    • To protect our rights, property, and safety
    • To prevent fraud or illegal activities

    Business Transfers:

    In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

    4. Data Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

    • Encryption of sensitive data in transit and at rest
    • Secure authentication and access controls
    • Regular security audits and updates
    • Employee training on data protection
    • Secure payment processing through PCI-DSS compliant providers

    However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    5. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our platform.

    Types of Cookies We Use:

    • Essential Cookies: Required for the website to function properly
    • Performance Cookies: Help us understand how visitors use our site
    • Functionality Cookies: Remember your preferences and settings
    • Marketing Cookies: Track your visits to show relevant ads (with consent)

    You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our service.

    6. Your Rights and Choices

    You have certain rights regarding your personal information:

    • Access: Request a copy of the personal data we hold about you
    • Correction: Update or correct inaccurate information
    • Deletion: Request deletion of your personal data (subject to legal requirements)
    • Opt-out: Unsubscribe from marketing communications at any time
    • Data Portability: Request your data in a portable format
    • Objection: Object to certain types of data processing

    To exercise these rights, contact us at:

    Email: privacy@quickmarket.ng

    7. Marketing Communications

    We may send you promotional emails, SMS, or push notifications about our products, services, and special offers.

    • You can opt-out of marketing communications at any time
    • Click "unsubscribe" in our emails or adjust your account settings
    • We will still send you transactional messages (order confirmations, delivery updates)
    • Your consent preferences are respected and stored securely
    8. Children's Privacy

    Quick Market is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

    9. Data Retention

    We retain your personal information for as long as necessary to:

    • Provide our services to you
    • Comply with legal obligations
    • Resolve disputes and enforce agreements
    • Maintain business records as required by law

    When information is no longer needed, we securely delete or anonymize it.

    10. Third-Party Links

    Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

    11. International Data Transfers

    Your information may be transferred to and processed in countries other than Nigeria. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes by:

    • Posting the updated policy on our website
    • Updating the "Last updated" date
    • Sending you an email notification (for material changes)

    Your continued use of our services after changes constitute acceptance of the updated Privacy Policy.

    13. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

    Email:privacy@quickmarket.ng
    Support:support@quickmarket.ng
    Phone:+234 (0) 123 456 7890
    Address:Quick Market HQ, Lagos, Nigeria

    🛡️ Your Privacy Matters

    We are committed to protecting your privacy and handling your data responsibly. If you have any concerns about how your information is being used, please don't hesitate to reach out to us.

    Privacy at a Glance

    We protect your data

    Industry-standard encryption

    Secure payments

    PCI-DSS compliant processing

    You have control

    Access, update, or delete your data

    Transparency

    Clear about how we use your info